fuckyeahcustomercockatooNot all customers are bad, just misunderstood.

And we've all been the victim of terrible customer service before.

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Note: The Mod of this blog is a retail worker herself.

Even I know not all of us are so great at helping everyone like we're paid to do.

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[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left. Top Text: “ORGANIZE A SMALL SECTION OF SHELVED PRODUCTS TO FIND SOMETHING SPECIFIC” Bottom Text: “SECURITY TO CASHIER: “WHAT ARE WE SUPPOSED TO DO WITH THESE KINDS OF PEOPLE?!””]
This was a particularly annoying scenario that didn’t happen to me, but to my mother. She was at Ross, and those stores are usually a disorganized mess. She was looking at bottled products, like shampoos and such, when her grandmother noticed the security guard near the front door staring at them, trying to see what she was doing (shuffling around the bottles a lot, trying to organize). She told my mother that they should go soon because he thought they were stealing things, in Spanish, as it is her first language.
This is where things get iffy. I suppose the security guard assumed they only spoke Spanish, laughed, and turned to the cashier to yell (in English) “Can you believe this? What are we supposed to do with these kinds of people?!”
My mother put down everything she was doing and went over to give him an earful, saying that she was organizing because the store is almost never organized. He had the nerve to tell her that the employees like him organized the shelves regularly and that it was customers like her who messed them all up again. Too bad she had been in the same exact store two days prior, and knew that the shelves looked exactly as they were during that past visit.
Before she left the store, she made sure to get his name to later write a strongly-worded e-mail, and suggested he take some classes in customer service.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.

Top Text: “ORGANIZE A SMALL SECTION OF SHELVED PRODUCTS TO FIND SOMETHING SPECIFIC”

Bottom Text: “SECURITY TO CASHIER: “WHAT ARE WE SUPPOSED TO DO WITH THESE KINDS OF PEOPLE?!””]

This was a particularly annoying scenario that didn’t happen to me, but to my mother. She was at Ross, and those stores are usually a disorganized mess. She was looking at bottled products, like shampoos and such, when her grandmother noticed the security guard near the front door staring at them, trying to see what she was doing (shuffling around the bottles a lot, trying to organize). She told my mother that they should go soon because he thought they were stealing things, in Spanish, as it is her first language.

This is where things get iffy. I suppose the security guard assumed they only spoke Spanish, laughed, and turned to the cashier to yell (in English) “Can you believe this? What are we supposed to do with these kinds of people?!”

My mother put down everything she was doing and went over to give him an earful, saying that she was organizing because the store is almost never organized. He had the nerve to tell her that the employees like him organized the shelves regularly and that it was customers like her who messed them all up again. Too bad she had been in the same exact store two days prior, and knew that the shelves looked exactly as they were during that past visit.

Before she left the store, she made sure to get his name to later write a strongly-worded e-mail, and suggested he take some classes in customer service.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.Top Text: “GO TO LIQUOR STORE.”Bottom Text: “EMPLOYEES MAKE FUN OF ME THE WHOLE TIME I’M THERE.”]
A couple weeks ago, I at the liquor store near my house. I asked one of the employees where the Jack Daniel’s was, since I didn’t want to walk around aimlessly until I found it.
The whole time I was in the store, the employees made fun of how I was dressed. I was wearing a shirt that said “Call me maybe?”, and they were cracking jokes about whether or not I was even old enough to be in the store (apparently 23 year olds can’t like Carly Rae Jepsen), and talking about how short my shorts were. There was also the fact that I was walking with a limp, due to the fact that I hurt my leg earlier that day, which they of course made fun of as I was walking around the vodka section.
The only person in the whole store who was nice to me was the cashier, who suprisingly didn’t card me when he rang me up.
I can understand being bored at work, but standing in the doorway to the back room, while making fun of people when they can still hear everything is just unprofessional. The only reason I didn’t complain about it co-workers is because it probably wouldn’t have done anything useful, so I just let it go.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.

Top Text: “GO TO LIQUOR STORE.”

Bottom Text: “EMPLOYEES MAKE FUN OF ME THE WHOLE TIME I’M THERE.”]

A couple weeks ago, I at the liquor store near my house. I asked one of the employees where the Jack Daniel’s was, since I didn’t want to walk around aimlessly until I found it.

The whole time I was in the store, the employees made fun of how I was dressed. I was wearing a shirt that said “Call me maybe?”, and they were cracking jokes about whether or not I was even old enough to be in the store (apparently 23 year olds can’t like Carly Rae Jepsen), and talking about how short my shorts were. There was also the fact that I was walking with a limp, due to the fact that I hurt my leg earlier that day, which they of course made fun of as I was walking around the vodka section.

The only person in the whole store who was nice to me was the cashier, who suprisingly didn’t card me when he rang me up.

I can understand being bored at work, but standing in the doorway to the back room, while making fun of people when they can still hear everything is just unprofessional. The only reason I didn’t complain about it co-workers is because it probably wouldn’t have done anything useful, so I just let it go.

courtanie:

Okay so I’m in a really bad pickle and need some help.

My fiance and I have no money. Literally ten dollars. He’s working two jobs and I lost mine the first of May. We don’t have money for our rent, our bills, our anything. We don’t have anything worth selling and things are getting tough.

We’re going to move back in with my parents (which is a hell all it’s own, but we’ll deal) but to pay off our lease so we don’t go to court, we need some serious help.

We need about $900 total. He’s working constantly and I’m trying to find a new job but we have to have everything paid off by the 30th or we’re going to be stuck with a court date.

I’m not one to ask for charity, and I hate doing so, but if you could donate to my paypal (courtanie@gmail.com), we will pay you back. It may take a couple months, but we can’t get a bank loan, my parents have already payed some money and they won’t give us anymore. You would get every cent back if you could help us. I hate being a bother and taking up your dash space but if you could reblog and signal boost, it’d be a great help.

I know there are people who have it so much worse than us so I’m not expecting anything to come out of this. But like I said, my plan is to give you back everything that we can over the course of the next few months and give you notice when we do so. All I would need is a message with your PP info so I can give you back your money when it’s available!

Any help would so be appreciated! This site is full of kind people and I just need a little assistance for this next month. If you can’t help financially, please please please reblog this around! Even if you don’t, I still hope good karma comes your way and you have a lovely day <3

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.Top Text: “THAT STAIN WASN&#8217;T THERE BEFORE.”Bottom Text: “YES IT WAS.”]

let me start off by saying that this didn&#8217;t happen to me. Me and my dad clean carpets, so we get to here all of the stuff from the customers about how horrible the previous cleaners were. In this situation, we&#8217;d noticed some bleached spots in the carpet outside their kitchen, and there&#8217;s nothing we can do about it, so my dad explained that we couldn&#8217;t do anything with it. The lady we were working for told us that they had some carpet cleaners in there a few months before and they&#8217;d bleached the carpet there, and then very rudely denied doing so. Those people were really nice and they didn&#8217;t seem like the type of people to lie to cover up a mistake that they made (and they&#8217;re not the first we&#8217;ve heard about), so I can&#8217;t help but feel really bad for all the people who mistakenly hire really bad carpet cleaners.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.

Top Text: “THAT STAIN WASN’T THERE BEFORE.”

Bottom Text: “YES IT WAS.”]

let me start off by saying that this didn’t happen to me. Me and my dad clean carpets, so we get to here all of the stuff from the customers about how horrible the previous cleaners were. In this situation, we’d noticed some bleached spots in the carpet outside their kitchen, and there’s nothing we can do about it, so my dad explained that we couldn’t do anything with it. The lady we were working for told us that they had some carpet cleaners in there a few months before and they’d bleached the carpet there, and then very rudely denied doing so. Those people were really nice and they didn’t seem like the type of people to lie to cover up a mistake that they made (and they’re not the first we’ve heard about), so I can’t help but feel really bad for all the people who mistakenly hire really bad carpet cleaners.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.
 Top Text: “Everyone Qualifies!” Bottom Text: Not Me.]

I either have DISMAL credit, or no credit (I&#8217;m pretty sure it&#8217;s the latter of the two).  So, as much as I would love to sign up for your cards, cashiers?  I can&#8217;t.  I am NEVER approved, not even for the store I work in.
Seriously, I don&#8217;t even get the pre-approved credit cards in the mail.  I&#8217;m sorry, I know it&#8217;s a blow against your hours/paycheck.  Please, stop pressuring me when I say it won&#8217;t approve me. Caving in and applying anyway is really not helping my credit.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.


Top Text: “Everyone Qualifies!”

Bottom Text: Not Me.]

I either have DISMAL credit, or no credit (I’m pretty sure it’s the latter of the two).  So, as much as I would love to sign up for your cards, cashiers?  I can’t.  I am NEVER approved, not even for the store I work in.

Seriously, I don’t even get the pre-approved credit cards in the mail.  I’m sorry, I know it’s a blow against your hours/paycheck.  Please, stop pressuring me when I say it won’t approve me. Caving in and applying anyway is really not helping my credit.

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.Top Text: “CASHIER PUTS THE MONEY ON THE COUNTER”Bottom Text: “RIGHT NEXT TO MY STRECHED HAND”]
It blew me away litterally. I&#8217;ve always behaved well towards cashiers, even before I was one and I never ever put the dang money on the counter or the belt ESPECIALLY when their hand is right there waiting for me to give the money. And it never occured to me that one day, I&#8217;d actually get the cashier to just slap the money on the counter, when I had my hand right there. AND IT FUGGIN&#8217; HAPPENED TWO TIMES!!! 

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.

Top Text: “CASHIER PUTS THE MONEY ON THE COUNTER”

Bottom Text: “RIGHT NEXT TO MY STRECHED HAND”]

It blew me away litterally. I’ve always behaved well towards cashiers, even before I was one and I never ever put the dang money on the counter or the belt ESPECIALLY when their hand is right there waiting for me to give the money. And it never occured to me that one day, I’d actually get the cashier to just slap the money on the counter, when I had my hand right there. AND IT FUGGIN’ HAPPENED TWO TIMES!!! 

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.Top Text: “THIRD CUSTOMER REMOVES DIVIDER BETWEEN ME AND COSTUMER AFTER ME”Bottom Text: “BITCH, PUT THIS BACK WE&#8217;RE NOT DONE YET”]
I was at the grocery store and I had my stuff waiting to be scaned and this dude behind me is also waiting. We both have our stuff on the belt, waiting to be served and there&#8217;s the divider between our merchandise. Then this lady comes after the guy and takes the divider like she&#8217;s all alone in the store and we don&#8217;t need it. Chill out, lady!  Wait your turn for christ&#8217;s sake!!

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.

Top Text: “THIRD CUSTOMER REMOVES DIVIDER BETWEEN ME AND COSTUMER AFTER ME”

Bottom Text: “BITCH, PUT THIS BACK WE’RE NOT DONE YET”]

I was at the grocery store and I had my stuff waiting to be scaned and this dude behind me is also waiting. We both have our stuff on the belt, waiting to be served and there’s the divider between our merchandise. Then this lady comes after the guy and takes the divider like she’s all alone in the store and we don’t need it. Chill out, lady!  Wait your turn for christ’s sake!!

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.Top Text: “SIGN: WILL RETURN IN 10 MINUTES”
Bottom Text: “ME: WAS THAT PUT OUT 2 OR 8 MINUTES AGO?”]
In numerous kiosks, works use &#8220;We will return in 10 minutes!&#8221; but unless I was physically there and watched them leave with a watch on my wrist, 10 minutes could have come and gone.
Why don&#8217;t they use &#8220;We will return at 2:40&#8221; clock signs?

[Image Description: Background is several triangles in a circle like a pie alternating from hunter green, grass green, and mahogany . A cockatoo is sitting on a rock looking to the left.

Top Text: “SIGN: WILL RETURN IN 10 MINUTES”

Bottom Text: “ME: WAS THAT PUT OUT 2 OR 8 MINUTES AGO?”]

In numerous kiosks, works use “We will return in 10 minutes!” but unless I was physically there and watched them leave with a watch on my wrist, 10 minutes could have come and gone.

Why don’t they use “We will return at 2:40” clock signs?

“I know that working retail has made me a better customer, however, I know other retail workers who have a "customers are dicks to me, I'll be a dick too" attitude that I just don't get.”
-Anonymous

Very true.

Most of my co-workers and myself are the people who will go out of our way to be nice to retail workers now because we know how it is.

Oh well, bygones be bygones and all that jazz.

But that’s why this blog is here! Because there are plenty of dicks who take their bad attitude everywhere, ‘specially on the job.

-C

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